Frequently Asked Questions
Accounting & Bookkeeping Services
Yes. We are experienced with popular platforms such as AutoCount Cloud, SQL Cloud, Financio, Xero and QuickBooks. If you do not have a system yet, we can provide bookkeeping services using the platform we subscribe to, ensuring efficiency and compliance.
We follow a structured month-end checklist that covers reconciliations, accruals, adjustments and validation of key balances. Each account is professionally reviewed for accuracy, consistency and compliance before reports are finalised — ensuring your books remain reliable and audit-ready.
We prepare a complete set of financial statements — including profit and loss statement, balance sheet and detailed supporting schedules. Every transaction and balance is clearly traceable, with reconciliations provided where relevant. You will have full visibility into your financial position, trends and variances, enabling decision-making and smooth handovers for audits or tax reviews.
We maintain a proactive process to ensure your accounts stay accurate and complete. Any missing or unclear documents are identified early and we share a structured checklist to help you resolve issues promptly. Our goal is to close each month without gaps, ensuring your records remain audit-ready and compliant with statutory requirements.
Basic accounting includes reconciled and accurate numbers. If you are keen on having monthly insights, variance analysis and trend commentary, we recommend our Financial Reporting & Virtual CFO services, which are designed to turn numbers into actionable business insights.
Financial Reporting & Virtual CFO Services
Our Virtual CFO service provides strategic financial leadership without the cost of a full-time hire. We oversee budgeting, forecasting, cash flow management and performance analysis to keep your business financially strong and growth-focused. Upon request, we attend management or board meetings (in person or virtually) to present reports, provide insights and support informed decision-making with additional fees applied.
Yes. We design management reports tailored to your industry, operational structure and decision-making needs. Report formats can include visual dashboards, variance analysis, KPI tracking and segment reporting to give you the clarity you need.
We prepare detailed short-term cash flow forecasts (weekly or monthly) to manage working capital, as well as long-term forecasts for strategic planning and funding decisions. We can run scenario analyses (best case, worst case, expected case) to help you prepare for different business conditions and avoid cash shortfalls.
Finance Function Advisory Services
We begin with an initial consultation to understand your goals, followed by process walkthroughs, document reviews and stakeholder discussions. Following our review, we deliver actionable recommendations supported by tools, templates and best practices to enable smooth implementation.
Yes. We will collaborate closely with your internal finance or operations teams, providing training, guidance and hands-on support to implement improvements effectively and sustainably.
We start by understanding your current processes and identifying gaps or risks. Then, we work with your team to design clear, practical workflows that fit your business size and operations. Finally, we prepare easy-to-follow documentation (process maps, approval matrices, checklists) and guide your team through implementation to ensure smooth adoption.
We begin with an impact assessment to identify how the new accounting standard affects your financial statements and processes. Next, we help you redesign workflows (e.g., revenue recognition, lease accounting), update documentation and adjust reporting formats. Finally, we provide practical training for your finance team as part of knowledge transfer.
Company Incorporation & Secretarial Service
We manage the entire Sdn Bhd incorporation process — including name search, preparation of incorporation documents, company registration with SSM and delivering post-incorporation forms/documents.
We maintain your company registers, track key dates (AGMs, annual returns) and ensure that your records and filings are updated promptly to stay compliant.
Yes — we help new directors understand their legal and governance responsibilities under the Companies Act 2016. Our guidance covers decision-making obligations, required resolutions and compliance timelines, ensuring directors carry out their roles confidently and in full adherence to statutory requirements.
Yes — we manage the entire process efficiently, from drafting the necessary resolutions to updating statutory registers and filing required forms with SSM.
Each firm operates with a different approach and service standard. At Elevatte, we prioritise quality over volume — focusing on delivering precise, compliant and well-managed corporate services rather than competing on price. Our retainer includes proactive compliance monitoring and personalised support designed for businesses that value reliability and long-term partnership.
Payroll Services
We manage payroll data using secure, encrypted systems with access strictly limited to authorised personnel. All processes comply with the Malaysian Personal Data Protection Act (PDPA) to ensure confidentiality and integrity of sensitive information.
Absolutely. Our payroll pricing is based on the number of employees processed each month, making it easy to adjust services as your team expands or contracts.
We do not provide leave or attendance monitoring services. However, we can process payroll based on the working days and leave data you provide, ensuring calculations remain accurate and compliant.
Yes — we manage payroll-related tasks for new joiners and leavers, including EPF/SOCSO/PCB setup for new employees and final salary calculations for resignations or terminations. HR-related activities such as issuing offer letters or drafting HR policies can be handled as a separate service request, as needed.
General Questions
Elevatte Advisory Services is led by a Chartered Accountant, a member of the Institute of Chartered Accountants in England and Wales (ICAEW) and the Malaysian Institute of Accountants (MIA). With over a decade of experience in finance, audit and business advisory in the Big Four firms, our work is grounded in technical precision, integrity and regulatory compliance. We uphold high standards of accuracy, transparency and ethics in every engagement.
We operate in a hybrid model. Most work is delivered remotely for efficiency, with the option for in-person meetings at our co-working space by appointment.
Yes. Our digital processes allow us to serve clients anywhere in Malaysia with the same efficiency and quality.
While SMEs make up most of our portfolio, we also work with startups, established corporations and non-profit organisations across diverse industries.
We will begin with a discussion to understand your requirements, priorities and timeline. Once we agree on the service scope and fee, a Letter of Engagement will be issued outlining the detailed scope of work, deliverables and agreed timeline for completion.
Our fees are clearly outlined in a written proposal and subsequently reflected in the Letter of Engagement, based on the agreed scope of work, deliverables and timeline. Any fee adjustments thereafter will be documented and mutually agreed through a Variation Order. This ensures full transparency with no hidden costs.
Typically, we can begin within 1–2 weeks once engagement terms are agreed, but this depends on the complexity of the services required and the availability of the required document/information which are necessary to start the work.
No. We do not perform statutory audits in order to remain independent and avoid conflicts of interest. However, we work closely with your appointed auditors to ensure a smooth and efficient audit process.
Not at present. We are in the process of developing tax compliance and advisory capabilities and will announce their availability in due course. In the meantime, we can work closely with your tax agent to ensure your accounting records are accurate and ready for tax submission.