Privacy Policy
In Compliance With the Personal Data Protection Act 2010 (PDPA)
This Privacy Policy explains how Elevatte Advisory Services Sdn Bhd (“Elevatte”, “we”, “our”, “us”) collects, uses, discloses and safeguards personal data in accordance with the Malaysian Personal Data Protection Act 2010.
Information We Collect
We collect personal and business-related information that you provide to us when you engage our services, contact us, submit enquiries or use our website. This may include contact details such as your name, address, email address and telephone number, business and company information, identification and compliance-related data, billing and payment information as well as records of communications and website usage.
How We Use Your Information
Personal data collected is processed for the purpose of providing and administering our services, meeting legal, regulatory and compliance obligations, managing billing, accounting and record-keeping, internal administration and quality control and communicating service-related updates. Marketing communications will only be sent where permitted by law or where your consent has been obtained.
Disclosure of Information
We do not sell or rent personal data to third parties. Personal data may be disclosed to our employees, subcontractors, advisers, professional consultants, technology or software service providers who support our operations, as well as to regulatory or governmental authorities where disclosure is required by law. All such disclosures are subject to appropriate confidentiality and data protection safeguards.
Data Security
We implement reasonable technical and organisational measures to protect personal data from unauthorised access, use, alteration or disclosure. While we take appropriate precautions, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security of data.
Data Retention
Personal data is retained for a minimum period of seven (7) years after the end of the engagement, or for a longer period where required by applicable laws, regulatory requirements or professional obligations.
Your Rights
Subject to applicable laws, you have the right to request access to your personal data, request correction of inaccurate or incomplete data and withdraw consent for certain processing activities. Any such request must be made in writing to us.
Updates to Privacy Policy
Elevatte reserves the right to update this Privacy Policy from time to time. Any changes will be published on our website and will take effect upon posting.